FAQ
1. How will I receive my digital product after purchase?
After completing your payment, you will receive an automatic download link via email or on the order confirmation page. Delivery is instant or within a few minutes depending on your setup.
2. Do I need a physical address to sell digital products?
No. Shopify allows you to disable shipping for digital items. You only need to uncheck “This is a physical product” in the product settings.
3. What Service can I use for digital Order?
Popular apps include:
- Cashapp
- Chime
- Paypal
- Venmo
- Social Account
- Casino Fund Receive Service (Contract WhatsApp For Service)
These apps help deliver files securely and automatically.
4. Can customers re-download the product later?
Yes. Most digital delivery apps allow customers to re-access their download link anytime or request a new one if needed.
5. What types of account can I sell?
You can sell:
- Chime
- Paypal
- Cashapp
- Venmo
- Social Account Etc
6. Is there a Order limit?
There Is no Order limit, If you have any question contract us in WhatsApp or Social account.
7. Can customers purchase digital and physical products together?
Yes, but Shopify will treat digital items as non-shipped products. You can set up separate delivery methods or use a fulfillment app for better control.
8. What is your refund policy for digital products?
Digital products are usually non-refundable due to instant delivery.
However, you can offer refunds in special cases (wrong file, technical issue, duplicate purchase).
9. Do I need to charge taxes on digital products?
This depends on your country/region. In many places, digital goods have their own tax rules. Usually we don't ask for any extra charge.
10. What happens if the customer doesn't receive the email?
They can:
- Check Spam/junk folder
- Wait a few minutes
- Contract Support
11. Is selling licensed or copyrighted content allowed?
You must own the rights to the digital content you are selling. Selling unauthorized or copyrighted material can violate policies.